A222 Terms and Conditions — Clear Rules, No Surprises

These Terms and Conditions ("Terms") govern the use of the a222 platform, available at https://a222.run, and all associated services, including Sports Betting, Live Casino, slots, crash games, and any other features available on the platform.

By accessing the platform, creating an account, or making any transaction — deposit, bet, or withdrawal — the user confirms they have read, understood, and fully accepted these Terms. If you do not agree with any provision described here, you should not use a222's services.

A222 reserves the right to update these Terms at any time. Material changes will be communicated at least 7 days in advance by email or via an in-platform notification. Continued use of the services after the changes take effect constitutes acceptance of the new conditions.

To create an a222 account, the user must meet all of the following conditions:

• Be at least 18 years of age;
• Be a resident of Brazil and hold a valid CPF;
• Not be previously registered on the platform under another profile;
• Provide accurate and up-to-date information during registration;
• Not be on an active self-exclusion list.

Creating accounts on behalf of third parties, sharing login credentials, or providing false information is strictly prohibited. a222 requires identity verification (KYC — Know Your Customer) before releasing the first withdrawal. Users must submit a copy of a valid government-issued photo ID (RG, CNH, or passport) and, where required, proof of address issued within the last 90 days.

Each CPF allows only one active account. Detection of duplicate accounts may result in the immediate closure of all accounts involved and cancellation of associated balances and bonuses, with no right of appeal.

3.1 — Deposits

All transactions on a222 are exclusively in Brazilian Reais (BRL). There are no exchange rates, currency conversions, or hidden fees. The deposited amount appears in full in the user's account as soon as the payment is confirmed.

The minimum deposit is R$ 20.00. The accepted payment methods for deposits are:

• Pix — instant confirmation, available 24 hours a day, 7 days a week;
• Boleto bancário — clearing period of up to 3 business days;
• Credit and debit card — Visa, Mastercard, and Elo, with immediate confirmation in most cases;
• PicPay — instant confirmation;
• Mercado Pago — instant confirmation;
• TED Transfer — Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions.

Deposits made via boleto are only credited after bank clearance. a222 is not responsible for delays caused by third-party banking systems.

3.2 — Withdrawals

The minimum withdrawal via Pix is R$ 30.00. a222 does not charge any withdrawal fee. The average processing time via Pix is 2 minutes after the request is approved, available 24 hours a day, 7 days a week.

To withdraw, users must have completed identity verification (KYC). Withdrawals are processed exclusively to bank accounts or Pix keys registered in the name of the a222 account holder — transfers to third parties are not permitted.

A222 may carry out additional checks on withdrawals that show unusual patterns, as required by anti-money laundering regulations. In such cases, processing times may be extended while the review is in progress.

4.1 — Welcome Bonus

The a222 welcome bonus is 150% of your first deposit amount, up to a maximum bonus of R$ 750.00, plus 200 free spins credited in batches of 20 per day over 10 consecutive days. The bonus is automatically activated after your first deposit — no coupon code required.

The deposit bonus rollover is 35× the bonus amount received, with a 30-day period from the deposit date. Sports bets with minimum odds of 1.50 are eligible. The rollover on winnings generated by free spins is 20× the amount won.

4.2 — General Bonus Terms

• Each promotion may have specific conditions described on its corresponding page — those conditions take precedence over the general bonus rules;
• Bonus balance is used before real balance when placing bets;
• Canceled bets, bets on suspended events, and bets with odds below 1.50 do not count toward the rollover;
• The welcome bonus applies to the first deposit only and cannot be combined with other first-deposit bonuses;
• A222 reserves the right to cancel bonuses in cases of misuse, abusive betting, or manipulation of eligibility criteria.

4.3 — VIP Program

A222's VIP loyalty program advances automatically based on accumulated betting volume. The five tiers — Bronze, Silver, Gold, Platinum, and Diamond — offer progressive benefits including weekly cashback from 5% to 20%, reload bonuses, weekly free spins, and higher withdrawal limits. Points are earned on real-money bets only and do not count toward bets placed with bonus balance.

5.1 — Sports Betting

By confirming a bet on a222, the user accepts the odds displayed at the time of confirmation. Confirmed bets are binding and cannot be cancelled by the user, except where the cash out feature is available for that specific bet.

A222 covers more than 50 sports competitions, including Brasileirão Série A and Série B, Copa do Brasil, Copa Libertadores, Copa Sul-Americana, state championships (Paulista, Carioca, Mineiro, Gaúcho), UEFA Champions League, Premier League, La Liga, Italian Serie A, Bundesliga, and the Conmebol World Cup Qualifiers.

• Bets on games suspended or cancelled by the organizer are refunded at odds of 1.00;
• In the event of an obvious pricing error (odds that are manifestly incorrect due to a system failure), a222 reserves the right to cancel the affected bets and refund the amounts wagered;
• Accumulators: if one selection is canceled, it is removed from the slip with odds of 1.00 and the remaining selections stay valid;
• Live bets may be temporarily suspended during technical incidents, VAR situations, or in-game stoppages — bets already confirmed before the suspension remain valid.

5.2 — Live Casino and Slots

All casino games available on a222 operate with random number generators (RNG) certified by independent auditors. The platform's average RTP (Return to Player) is 97%. The specific rules for each game — blackjack, roulette, baccarat, live poker, and slots — are available in the game interface before each session begins.

Crash games and skill games have specific rules described on each title's screen. All game outcomes are determined by certified, regularly audited algorithms and cannot be manipulated by a222 or any third party.

5.3 — Cash Out

The cash out feature lets users settle an active bet before the final result, receiving an amount proportional to the current probability of the outcome. Cash out is available on single bets, accumulators, and live bets, subject to availability for each specific event. The cash out value offered may be lower than the original stake if results are currently unfavorable.

A222 handles users' personal data in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). All personal information provided during registration is used exclusively for the purposes described in the Privacy Policy, available at /privacy-policy.

A222's main security practices include:

• 256-bit SSL encryption on all connections and financial transactions;
• Secure password storage using cryptographic hashing — a222 never stores passwords in plain text;
• Two-factor authentication available for all users who wish to enable it;
• Continuous monitoring for suspicious access and automatic blocking in the event of anomalous behavior;
• Payment data is processed directly by authorized payment processors — a222 does not store full credit card details.

Users have the right to request access to their personal data, correction of inaccurate information, data portability, and account deletion, as provided under the LGPD. Requests must be sent to contato@a222.run with identification of the account holder.

A222 believes that gambling should be a form of entertainment, not a source of problems. That's why it offers responsible gaming tools that any user can activate directly in their account settings, without needing to contact support:

• Daily deposit limit — sets a cap on how much you can deposit within a 24-hour period;
• Weekly loss limit — sets the maximum amount you are willing to lose within 7 days;
• Temporary break — blocks account access for 24 hours, 7 days, 30 days, or 6 months;
• Permanent self-exclusion — permanently closes the account and blocks the CPF from future registrations on a222.

All these tools take effect immediately upon activation. a222 does not negotiate pause periods with users who have requested voluntary blocking — the player's decision is respected without question.

Use of the platform by anyone under 18 is strictly prohibited. a222 verifies age during the KYC process and may request additional documentation at any time. Accounts identified as belonging to minors are closed immediately, and any retained balances are returned to the legal guardian upon submission of the required documentation.

If you or someone close to you shows signs of problem gambling, we encourage you to seek professional support. CVV (Centro de Valorização da Vida) is available at 188, 24 hours a day.

The following conduct is prohibited on a222 and may result in temporary suspension or permanent account closure, along with cancellation of balances and bonuses:

• Providing false information during registration or identity verification;
• Creating multiple accounts to gain an advantage from promotions or to circumvent limits;
• Use of automated software, bots, or scripts to place bets or interact with the platform;
• Money laundering, using the platform to move funds of illicit origin, or any activity that violates Brazilian law;
• Bonus abuse: placing systematic bets designed to complete rollover requirements at minimal risk through simultaneous opposing bets (abusive arbing);
• Colluding with other players in Live Casino games or poker;
• Any attempt to hack, compromise, or manipulate a222's systems.

Accounts suspected of irregular conduct may be temporarily suspended while a222 carries out an investigation. The user will be notified by email and given 7 days to submit documentation or clarification. Permanent account closure decisions are communicated along with the relevant reasons.

A222 support is available 24 hours a day, 7 days a week, in Brazilian Portuguese. Contact channels:

• Live chat — available directly on the platform, with an average first response time of under 5 minutes;
• Email — contato@a222.run, response within up to 24 business hours.

For complaints related to bets, withdrawals, or bonuses, the user must submit a written request including the relevant event or transaction number. a222 is committed to responding to formal complaints within 5 business days.

In the event of a dispute, users may turn to consumer protection channels available in Brazil, including the PROCON in their state, the Consumidor.gov.br platform, and, as a last resort, the Brazilian court system. Any disputes are resolved under Brazilian law, with the elected jurisdiction being the city of São Paulo (SP).

These Terms constitute the entire agreement between the user and a222 regarding use of the platform, superseding any prior understandings on the same subject. Should any provision of these Terms be deemed invalid or unenforceable by a competent authority, the remaining provisions continue in full force.

A222's failure to enforce any provision of these Terms at a given time does not constitute a waiver of the right to enforce it in the future. Tolerance of non-compliant behavior does not authorize its continuation or recurrence.

These Terms are governed entirely by Brazilian law. The user acknowledges that the relationship established with a222 is subject to the Consumer Protection Code (Law No. 8,078/1990), the LGPD (Law No. 13,709/2018), and all other regulations applicable to the online betting and entertainment sector in Brazil.

For questions related to the Privacy Policy, visit /privacy-policy. For responsible gaming information, visit /responsible-gaming. For frequently asked questions, visit /faq.