Here you'll find a clear breakdown of exactly what data a222 collects, how it's used, how it's protected, and what rights you're guaranteed under the LGPD. No unnecessary legal jargon — explained in plain language for the Brazilian player.
Six pillars supporting personal data protection on the a222 platform — from registration to withdrawal.
This Privacy Policy describes how a222 collects, uses, stores, and protects your personal data. By creating an account or using any feature of the platform, you agree to the terms described here.
A222 is a Sports Betting and online casino platform operated for the Brazilian market, available at https://a222.run. We are the controller of the personal data collected during use of the platform, responsible for determining the purposes and means of processing that data as required by the LGPD.
This Privacy Policy applies to all a222 users — whether you are a site visitor, a registered account holder, or a former user whose data is still within the legally required retention period. It covers all data collected through the website, the mobile web app, and any other form of interaction with the platform, including live support chat and email communications.
The a222 Data Protection Officer (DPO) can be reached by email at contato@a222.run, with the subject line "Data Protection — LGPD". All personal data requests are responded to within 24 business hours.
Legal basis: a222's processing of personal data is based on the following legal grounds established by the LGPD: compliance with a legal or regulatory obligation (art. 7, II), performance of a contract (art. 7, V), legitimate interest (art. 7, IX), and, where applicable, consent (art. 7, I). Each processing purpose described in this Policy is linked to its corresponding legal basis.
When you create an a222 account, we collect the following information:
While you use the platform, we automatically collect technical information that helps us improve your experience and maintain security:
When you contact the a222 support team — whether via live chat or email — those conversations are recorded for quality assurance, dispute resolution, and staff training purposes. These records are retained for 24 months and are accessible only to authorized personnel.
A222 uses your personal data exclusively for the purposes listed below. No data is used for purposes incompatible with those described here without prior notice to you:
a222 will never use your personal data to make automated decisions with significant legal effects without human review, as provided under Art. 20 of the LGPD.
A222 does not sell personal data. Sharing with third parties occurs only in the following situations, always with the minimum necessary information and under contractual confidentiality obligations:
To process deposits and withdrawals, a222 shares with authorized payment processors only the information needed to complete each transaction: account holder name, amount, and payment method. Authorized processors handle Pix, boleto bancário, credit/debit cards, PicPay, Mercado Pago, and TED transfers through Brazil's major financial institutions — Nubank, Itaú, Bradesco, and Banco do Brasil. No processor has access to your full betting history or any data beyond what is strictly necessary to execute the specific payment.
To operate live casino, slots, and crash games, a222 uses content providers such as Pragmatic Play and NetEnt. These providers receive an anonymized player identifier and session balance — they have no access to the user's full name, CPF, or financial data.
A222 may share data with competent Brazilian authorities — such as the Financial Activities Control Council (COAF), the Receita Federal, and the Judiciary — when required by law, court order, or duly substantiated administrative request. In such cases, sharing is mandatory, and users will be notified whenever legally permitted.
We never share with: third-party marketing companies, data brokers, spam lists, third-party affiliate networks, or any other partner not operationally required to deliver a222's service.
A222 employs a robust set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:
In the event of a security incident that may put users' data at risk, a222 will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes established by the LGPD — within 72 hours when notification to the ANPD is mandatory.
A222 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. The applicable retention periods are:
| Data Category | Retention Period |
|---|---|
| Registration and identification data | 5 years after account closure (legal obligation) |
| Financial records and transactions | 5 years after the transaction (Federal Revenue Authority / COAF) |
| KYC documents (national ID, driver's license, proof of address) | 5 years after account closure |
| Betting history and game session records | 3 years after account closure |
| Customer support records | 24 months after the support case is closed |
| Access logs and technical data | 12 months (as per the Brazilian Internet Civil Rights Framework) |
| Marketing communications data | Until consent is withdrawn + 6 months |
Once the applicable retention period expires, data is securely deleted or anonymized for statistical purposes. Anonymized data cannot be used to identify any individual and is therefore not subject to the LGPD.
A222 uses cookies and similar technologies to ensure the platform works correctly, enhance the user experience, and carry out performance analysis. The types of cookies used are:
A222 does not use third-party advertising cookies or cookies that track user behavior on other sites outside the platform. Cookie preferences can be managed in your browser settings or through the privacy preference center available in your account settings.
The LGPD (Law No. 13.709/2018) grants you, as a data subject, the following rights, which may be exercised at any time:
To exercise any of these rights, contact us at contato@a222.run with the subject line "LGPD Rights — [describe your request]". Please include your full name and registered CPF so we can identify you as the data subject. We respond within 24 business hours and process requests within the timeframes set by applicable law.
Please note: some deletion requests may be partially fulfilled due to legal retention obligations. For example, financial records must be kept for 5 years to comply with Federal Revenue Authority requirements and anti-money laundering regulations — even after account closure.
With your consent, a222 may send you communications about promotions, new games, bonus offers, and special events — such as boosted odds for Brasileirão rounds or Pragmatic Play slots promotions. This consent is requested explicitly during registration and can be withdrawn at any time.
To stop receiving promotional communications, you have three options:
Opting out of promotional communications does not affect the receipt of mandatory transactional emails — such as registration confirmations, withdrawal notifications, security alerts, and identity verification communications. These emails are necessary for service delivery and cannot be disabled while the account is active.
A222 may update this Privacy Policy periodically to reflect changes in legislation, the services offered, or data processing practices. Material changes will be communicated at least 7 days in advance by email or through a prominent notification on the platform.
The date of the most recent update is always shown at the top of this page. We recommend reviewing this Policy periodically to stay informed about how your data is handled.
This Privacy Policy is governed by Brazilian law, in particular the LGPD (Law No. 13,709/2018), the Marco Civil da Internet (Law No. 12,965/2014), and the Consumer Protection Code (Law No. 8,078/1990). Disputes relating to personal data processing are resolved under the jurisdiction of Brazilian courts, with the elected venue being the city of São Paulo (SP).
For questions about this Policy, to exercise your LGPD rights, or to contact a222's data protection officer, please email contato@a222.run. For information about the platform's general Terms and Conditions, visit /terms-conditions. For information about responsible gambling, visit /responsible-gaming.
Validity: this Privacy Policy came into effect in January 2026 and fully supersedes all previous versions. If you had an account with a222 before that date, the new terms apply to all data processing from the effective date onward.
All payments in BRL. Financial data protected by 256-bit SSL. Card data processed by payment gateways — not stored by a222.
To exercise your LGPD rights, ask questions, or report privacy concerns, contact the a222 DPO at contato@a222.run with the subject line "Data Protection — LGPD".
Response time: within 24 business hours.
Your data protected to the same security standard as Brazil's leading banks. Sign up at a222, deposit via Pix from R$ 20.00, and get started with a 150% bonus.
For users 18 and over only. Please gamble responsibly. Responsible Gaming